Scope
This Privacy Policy applies to information handled by My Thai Massage through our website, appointment and gift-card links, phone communications, and in-person services at our Las Vegas location.
Third-party websites and services have their own privacy practices. This policy does not control information handled directly by those providers.
Information We Collect
Information you provide
- Contact details such as your name, telephone number, email address, and message when you contact us.
- Appointment details such as requested service, date, time, therapist preference, and special requests.
- Intake or health information you choose to share so we can determine whether a service can be performed safely.
- Transaction records associated with appointments, packages, promotions, and gift-card purchases.
Information collected automatically
Our website and its service providers may collect technical information such as IP address, browser and device type, referring page, pages visited, and cookie or analytics data. These details help operate, secure, and improve the website.
Payment information
Online bookings and payments may be processed by Square or another payment provider. The provider receives payment details under its own privacy policy. My Thai Massage may receive appointment, purchase, and payment-confirmation records, but we do not ask you to send full card details by email or text.
How We Use Information
We may use information to:
- Schedule, confirm, change, and provide requested services.
- Respond to questions and provide customer support.
- Process purchases, deposits, packages, promotions, and gift cards.
- Send service-related notices and appointment communications.
- Support guest safety and tailor services to disclosed needs.
- Maintain, secure, analyze, and improve our website and operations.
- Comply with applicable law and protect guests, staff, and the business.
Text Messages
If you choose to communicate with us by text or expressly consent to receive text messages, we may use your number for appointment coordination, customer support, and other messages covered by that consent. Message frequency may vary, and message and data rates may apply.
Reply STOP to opt out of future text messages or HELP for assistance. Opting out of texts does not prevent essential communications through another method when needed to complete a requested transaction.
We do not sell or share mobile numbers, SMS opt-in data, or SMS consent with third parties or affiliates for their marketing or promotional purposes.
Third-Party Services
We use service providers to support our operations. Depending on how you use the site, these may include Square for booking, payments, and gift cards; website hosting and analytics providers; communications providers; Google Maps; and linked social-media platforms.
We may disclose information to service providers that need it to perform services for us, when required by law, or when reasonably necessary to protect safety, rights, or property. Their handling of information is also governed by their own terms and privacy policies.
Retention and Security
We retain information for as long as reasonably needed for the purposes described in this policy, including business records, dispute resolution, safety, and legal obligations. Retention periods vary by record type and service provider.
We use reasonable administrative and technical safeguards appropriate to the information we handle. No website, transmission, or storage system can be guaranteed completely secure.
Your Privacy Choices
Depending on applicable law and the information involved, you may ask to review, correct, or delete personal information maintained directly by My Thai Massage. You may also manage browser cookies and opt out of text messages as described above.
Requests involving information held by Square or another third party may need to be submitted directly to that provider. We may need to verify your identity before completing a request.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13. A parent or guardian who believes a child submitted information may contact us to request review or deletion.
Changes to This Policy
We may update this policy as our services, technology, or legal obligations change. The date at the top identifies the latest revision.